Frequently asked questions

Sky Talk

What is Sky Talk?

Sky Talk offers a choice of two great-value home telephone services - Sky Talk Freetime and Sky Talk Unlimited - available only to Sky TV customers.

What is Sky Talk Freetime?

With Sky Talk Freetime you get FREE evening and weekend calls to UK1 landline numbers. You just pay Sky for any other calls you make, plus your monthly line rental.

How will Freetime save me money?

All evening and weekend calls to UK1 landline numbers are free. In addition, call rates to UK mobiles and international numbers cost 5% less than with BT’s 'Unlimited Weekend Plan' call rates (excludes connection charge; 7p connection charge per non-inclusive call). Weekday daytime calls to UK landline numbers beginning with 01, 02 and 03 (excluding the Channel Islands) are charged at 4p per minute.

What is Sky Talk Unlimited?

With Sky Talk Unlimited, you get unlimited calls to UK1 landlines, 24 hours a day, 7 days a week. It costs just £5 per month, plus what you pay to Sky for any other calls you make, plus BT for your monthly line rental.

How will Sky Talk Unlimited save me money?

For £5 a month, you get unlimited calls to UK1 landline numbers beginning with 01, 02 and 03 (excluding the Channel Islands), 24 hours a day, seven days a week. Calls rates to UK mobiles cost 25% less than BT's 'Unlimited Weekend Plan' call rates. You can also make unlimited2 calls to Australia, Austria, Belgium, Canada, Czech Rep, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA). Calls rates to all other international destinations cost 5% less than BT’s 'Unlimited Weekend Plan' call rates.

Can I get Sky Talk on its own?

No. To get Sky Talk, you need to join, or to have joined, Sky TV. You can also choose to add Sky Broadband, although this is optional.

What do I need to get Sky Talk?

To get Sky Talk, you need to be a Sky TV customer paying your subscription by direct debit or continuous credit card mandate. Joining Sky TV currently costs as little as £16 a month and you can order Sky Talk as soon as you join. You'll also need to have an active BT landline whilst you have a Sky Talk subscription.

Please read the Terms and Conditions below:

1UK calls apply to 01, 02 and 03 numbers only (excluding the Channel Islands). 'Free', 'Unlimited' and 'No charge' calls last up to an hour, after which 4p per minute rates apply for UK calls and Sky Talk standard international rates apply for international calls. Or you can hang up and redial as often as you like.Subject to our Acceptable Use Policy - see Sky.com/skytalk.

2 International destinations: Australia, Austria, Belgium, Canada, Czech Rep, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA).

Standard set-up: One off standard set up cost of £30 applies for any combination of Sky products when you join Sky TV as a new customer online, £60 for existing customers taking any Sky box and combination of Sky products. For existing customers taking Sky Broadband alone (without another Sky box) Base - £75; Mid & Connect - £50; Max - £0 or if you already have or take Sky Talk: Base - £50; Mid & Connect - £25; Max - £0. Set up is £120 for non-Sky digital subscribers. Sky Talk is free of set up costs. Non-standard set up may cost extra.

Half price standard set-up/£15 credit: We will credit £15 to your Sky digital account if, as a new customer, you subscribe to Sky TV online and take Sky Movies Mix, Sky Sports Mix or both on or before 30 June 2008. Offer only available upon purchase of Premium Mixes. Not applicable to purchase of individual Premium Channels (Sky Movies 1, Sky Movies 2, Sky Sports 1, Sky Sports 2). Credit will made to your Sky digital account within twenty-eight days of confirmation of your order online. Offer not available to previous or existing Sky digital subscribers or with any other offer(s).

Sky Talk: Sky Talk is only available to Sky digital subscribers paying their subscription by Direct Debit/continuous credit card mandate. Not available to BT Light Users or if outgoing calls are barred. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.

General: Offers exclude Sky TV Month by Month customers. Free Sky/Sky+/Sky HD box must be connected to a fixed telephone line for 12 months. Non-standard set-up may cost extra. Minimum Sky digital/Sky+/Sky HD/Multiroom subscriptions 12 months. Channels/programmes subject to change. Further terms apply. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Calls to Sky 0844 numbers cost up to 5p per minutes plus a connection charge of up to 7p for BT and Sky Talk customers. Charges from other providers may vary. Information correct at 15th April 2008.

Sky Talk: Sky Talk is only available to Sky digital subscribers paying their subscription by Direct Debit/continuous credit card mandate. Not available to BT Light Users or if outgoing calls are barred. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.

General: Offers exclude Sky TV Month by Month customers. Free Sky/Sky+/Sky HD box must be connected to a fixed telephone line for 12 months. Non-standard set-up may cost extra. Minimum Sky digital/Sky+/Sky HD/Multiroom subscriptions 12 months. Channels/programmes subject to change. Further terms apply. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Calls to Sky 0844 numbers cost up to 5p per minutes plus a connection charge of up to 7p for BT and Sky Talk customers. Charges from other providers may vary. Information correct at 15th April 2008.

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TV, Phone &
Broadband Combinations

STARTER

£16 per month

See

1 Mix

with Standard Sky Box

Speak

Freetime

Surf

Up to 2Mb download speed

One-off Cost

£30

Monthly cost

£16


BT line rental remains payable

JOIN ONLINE

POPULAR

£26 per month

See

1 Mix

with Sports1

Speak

Freetime

Surf

Up to 2Mb download speed

One-off Cost

£30

Monthly cost

£26


BT line rental remains payable

JOIN ONLINE

3 for £34

£34 per month

See

1 Mix

with Sports Mix

Speak

Freetime

Surf

Up to 2Mb download speed

One-off Cost

£30

Monthly cost

£34


BT line rental remains payable

JOIN ONLINE

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