Surf - Sky Broadband

Set-up and installation

Once you have ordered Sky Broadband it will normally take up to 15 days for your broadband to go active. We will send you a letter to welcome you to Sky Broadband followed by a second letter outlining your line activation date. Your Sky Broadband Wireless Router will be delivered to your door, just leaving you to set it up yourself.

You'll get the box itself, and all the correct plugs, and colour coded wires, it includes a welcome guide and the Get Set installation CD.

You'll find setting up your Sky Broadband Router a doddle

  • Simply connect it to the Ethernet port on your PC or Mac, or choose to go wireless (you can connect four computers or games consoles all together).
  • You don't need to turn your computer off or enter loads of details.
  • Follow the demonstration on your Get Set CD.
  • We also provide a handy set-up guide if you need it.

Connecting up to your computer is simple

Sky Broadband - Flash Installation


Want to know more?

Please read the Terms and Conditions below:

1 UK calls include calls to 01, 02 and 03 numbers only (excluding the Channel Islands). 'Free', 'Unlimited', and 'No charge' calls last up to an hour, after which 4p per minute rates apply for UK calls and Sky Talk standard international rates apply for international calls, or you can hang up and redial as often as you like. Subject to Acceptable Use Policy – see Sky.com/skytalk.

2 Unlimited International calls to Australia, Austria, Belgium, Canada, Czech Rep, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland and USA (also includes calls to mobiles in Canada and USA).

^For £36 a month, you will receive any one entertainment mix and Sky Sports Mix (£36), optional Sky Broadband Base (£0) and optional Sky Talk Freetime (£0). You will pay the equivalent of £34 a month until 1 September 2008.

Standard set-up for new customers: Standard set up is £30 for new Sky TV customers joining with a Sky+ or Sky+ HD box or Sky Broadband and Sky Talk (otherwise £60). Set up is £120 for non-Sky digital subscribers. Sky Talk is free of set up costs. Non-standard set up may cost extra.

Standard set-up for existing customers: Standard set-up for existing customers taking any Sky box and combination of Sky services is £60, or for existing customers taking Sky Broadband without another Sky box: Base - £75; Mid & Connect - £50; Max - £25 or if you already have or take Sky Talk: Base - £50; Mid & Connect - £25; Max - £0. Sky Talk is free of set up costs. Non-standard set up may cost extra.

£15 credit: We will credit £15 to your Sky digital account if you join Sky TV online or upgrade your existing Sky box online by 31 July 2008. Credit will made to your Sky digital account within 60 days of your Sky TV viewing card being enabled.

Sky digital subscription: Sky digital subscription required for Sky digital programming. Packages currently £16-£45 a month. All prices will increase by up to £2 from 1 September 2008 (except for non-Sports packages with Sky Movies 1 and/or 2 which stay the same) View price changes.

Sky Broadband: You must be a UK active residential Sky TV subscriber throughout your Sky Broadband subscription. Monthly usage limits: Base – 2GB; Mid – 40GB; Max – Unlimited subject to Fair Use Policy; Connect – 40GB. If your PC/laptop is not wireless enabled you can buy the necessary equipment from Sky. MAC users receive 12 months free McAfee VirusScan worth £19.99.

Sky Talk: Sky Talk is only available to Sky digital subscribers paying their subscription by Direct Debit/continuous credit card mandate. Not available to BT Light Users or if outgoing calls are barred. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.

General: Free Sky/Sky+/Sky+ HD box must be connected to a fixed telephone line for 12 months. Non-standard set-up may cost extra. Sky+/Sky+ HD box prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). Minimum Sky digital/Sky+/Sky HD/Multiroom subscriptions 12 months. Channels/programmes subject to change. Further terms apply. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Calls cost 5p per minute (plus a 6p connection fee) for BT customers. Calls from other providers may vary. Information correct at 7 July 2008.

NEW TO SKY?

Call 08442 410 285
Lines open daily 8.30am to 11pm.

JOIN ONLINE

£15 credit when you join online.

ALREADY WITH SKY?

Call 08442 410 564
Lines open daily 8.30am to 11pm.

UPGRADE ONLINE

Upgrade your package online

All SET FOR THE SWITCHOVER?

Get ready for digital with Sky TV

Find out more

TV, Phone &
Broadband Combinations

3 for £36^

£36 per month^

See

1 Mix

with Sky Sports Mix

Speak

FreeTime

Surf

Up to 2Mb download speed

One-off Cost

£30

Monthly Cost

£36^


BT line rental remains payable

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With Sky there's loads of flexibility to find a combination that is right for you.

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